QueueMetrics forum

QueueMetrics => Running QueueMetrics => Topic started by: cuban_cigar on October 29, 2009, 23:59:51

Title: Need a way to mass delete agents
Post by: cuban_cigar on October 29, 2009, 23:59:51

So when importing settings, I accidently had all extensions in the agents.conf. That left the installation with hundreds of extra users. Manually deleting them would take hours, wiping queuemetrics database and reinstalling takes a while too, the only alternative.

PUT IN A WAY TO MANAGE USERS THAT IS IDENTICAL TO THE NICE IMPORT PAGE WITH CHECK BOXES NEXT TO EACH AGENT ALL ON ONE PAGE.

so there is not hours and hours of extra click time to get things done

Title: Re: Need a way to mass delete agents
Post by: QueueMetrics on October 30, 2009, 09:18:50

If you have SQL experience, go to the agneti_noti SQL table and delete what you don't need.