QueueMetrics > QueueMetrics installation

QM 1.4 and Trixbox 2.6.1

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QueueMetrics:
Ok - can you restart and check if the AgentCallBackLogin command is present?

Nic65535:
Ok   - so that seems to have fixed a lot of problems - I should have know to reboot !

So:

Now I can logon / logoff as an agent by dialing 298 and following the prompts.

I can logoff, pause and unpause through the website but I cannot logon?

Almost there ....

Nic

QueueMetrics:
Well you're almost there :)
Are you sure that the CONTEXT you specify in order to logon is correct? Try setting max verbose and logging on and post here what is shown on the CLI....

Nic65535:
Loway,

Just wanted to report back that the login error was mine - I had not read the 'no password' instruction when creating agents. I have now removed my agent password(s) and it looks as if I have it working !!!!

Thanks for all your help - the magic was to reset Asterisk rather than to rely on the config reload.

Looking forward to getting this trial up and running and seeing how the rest of it pans out.

Thanks again for the help.

Nic

QueueMetrics:
That's good, thanks for letting us know the problems were solved!

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