Running QueueMetrics

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[1] Agent Report Dropdown not displaying all agents

[2] How Do I listen in or record a conversation

[3] Outbound not being recorded

[4] Reports not updating

[5] No live monitoring icon

[6] problem with calls via the robot user

[7] Add a audio player in "qa/popup_qa_grade.jsp" page

[8] where to set "Grader" for "Run QA Reports"

[9] can i reset the file qloaderd.log and queue_log

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