QueueMetrics > Running QueueMetrics

Dynamic members in Realtime Page

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ecadet:
Since upgrading to QM 12.5, the Realtime Page for a given queue shows all agents that are configured for that queue even though the page is set to only show the Active members.  What is the solution to this problem?

QueueMetrics:
Most likely you have no known members for the queue, so it bypasses the check.

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