QueueMetrics > Running QueueMetrics

Question about subque report presentation

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eschurke:
We're now setup for subqueue's and it works great.  The only issue is when we run a report on the entire queue (ex: 999.*), it lists all the DIDs in that queue under the top header for "Atomic queue(s) considered:".  We have hundreds of DIDs on these queues so it pushes the graph for calls answered vs. calls taken and the total calls figure waaaay off to the right.

Is there a way to fix that?

QueueMetrics:
can you post a screen shot?

eschurke:
Not a problem  ...  but how do I do that?  I don't see the option to submit attachments.

QueueMetrics:
See http://forum.queuemetrics.com/index.php?topic=243.0

eschurke:
OK - here's a screenshot of the top panel and what it looks like:

http://img179.imageshack.us/img179/81/screenhunter60.jpg

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