QueueMetrics > General Asterisk configuration

Agent Name on Realtime Wallboard

(1/1)

welshylad:
Please could someone point me in the right direction. I am trying to get the agent name to appear in the listing "Agents currently logged in:" on the realtime display. At present the display shows "local/1234@from-internal"

Many thanks in advance.
M

marcos:
Hi,

you need to enable the agent's rewrite option. To do that you have to:

1. Modify the key default.rewriteLocalChannels setting to:

default.rewriteLocalChannels=false

You can find the key in the configuration.properties file in the queuemetrics installation directory

2. Restart the queuemetrics service running, from a root shell, /etc/init.d/queuemetrics restart
3. Close and reopen the browser. Log on again.

Regards,
Marco Signorini.

welshylad:
Thank you, I set the default.rewriteLocalChannels value to true and it worked perfectly.

marcos:
Great!

Regards,
Marco Signorini.

Navigation

[0] Message Index