QueueMetrics > Running QueueMetrics

Location Key and Call stats.

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QueueMetrics:
As a quick fix, I can tell you to disable the Location filtering.
We are tracking this issue as #455

One thing - can you post a screenshot of the reports page, just the top part that shows date and queue etc?

praudada:
Before open the RT monitoring ... ( I think this shows right values )

http://photolog.blog.naver.com/dacom3132/5076091

when i open the RT monitoring page ( I think this is OK, too)

http://photolog.blog.naver.com/dacom3132/5076093

when I open the quick report pages.. ( I think this is bug.. ^^)

http://photolog.blog.naver.com/dacom3132/5076095

QueueMetrics:
Yes this is a bug indeed, because it keeps filtering by location and should print it out on the web page that it's filtering by location.
We track this issue as bug #456 and will let you know when solved.

praudada:
Thanks a lot!

And I hope to fix it ASAP!

praudada:
 :D

I solved this problem.  ::) ::) ::)

I upgraded to ver 1.4.7.1 and add following line to configuation.properties file.

------------
default.showLostCallsWhenFiltering=true

That's all.

I hope to help you.

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