QueueMetrics > Running QueueMetrics

Strange doubling after update

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aguywithaphone:
Hello,

I recently accidentally updated Queuemetrics when I ran a yum update and things broke. Thankfully there were verbose error messages referencing settings in the configuration.properties file, however after resolving all those and logging in the ICON agent page has two headers and two sets of windows. While it seems operable, it is annoying. Has anyone else experienced, and more importantly resolved this issue?

-dude

mirkox:
Hi there,

this is the first time I hear about that; could you share a screenshot? Also do you get any errors in the browser's console?

Mirko

aguywithaphone:
There are no any error messages, initially there were a few about incorrect configurations, but they were verbose messages and I found the lines they referenced in the old config and copy pasted them. Below is a link to a screenshot of what is happening. This happens for all agents, but only on the agent page:

https://imagebin.ca/v/3JVFSBcI9bBN

mirkox:
Please check into the configuration: how is set the default.crmapp property?

aguywithaphone:
Thank you for the reply, the property is set:

# Asterisk Unique ID visibility and related callback URL associated to the icon
default.crmapp=http://server/app?agent=[A]&unique=
default.showAstClid=false

I noticed that in the old configuration it was set to:
default.crmapp=http://queuemetrics.com/sample_screen_pop.jsp?agent=[A]&unique=

however replacing the line with the one from the old configuration did not resolve the issue.

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