QueueMetrics > Realtime Live
Wrong identification of call
QueueMetrics:
It's definitely a bug and we will address it for 1.4.1.
Thanks for pointing that out.
For your reference, this is bug #169.
QueueMetrics:
It was in fact a subtle bug, affecting only the realtime page. Luckily calls with wait time=0 are very rare, so you have been the first to spot it. Anyway the bug #169 is solved, and version 1.4.1 (to be released in a couple of weeks) is correct.
Thanks for pointing that out!
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