QueueMetrics > QueueMetrics installation

passing variables in the URL popup

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adz:
Hello,

I am working on setting up a URL to get popped up when a call comes in. I am hoping to pass through some variables into the URL. Has this been done before.

I'm hoping to be able to pass the Caller ID name, number, agent number, sip extension.

QueueMetrics:
Yes absolutely - see http://queuemetrics.com/manuals/QM_UserManual-chunked/ar01s08.html for a table of variables that can be passed.

adz:
Thank you - So calling "[C]" gives me the callerID Name, is it possible to get the callerID number?

QueueMetrics:
That's what gets published by Asterisk in the CallerID field - it may be either the name, the number or both.

adz:
Thank you - I Ended up renaming it to CallerID Name + CallerID Number:

exten => _XXXXXXXXXX,n,Set(CALLERID(name)=${CNAM} + ${CALLERID(number)})
exten => _XXXXXXXXXX,n,Set(CALLERID(number)=${CNAM} + ${CALLERID(number)})

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