QueueMetrics > QueueMetrics installation

2 callcenters 1 server

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vegaanders:
Hi!
We are going to install a Asterisk with queuemetrics on 1 server but want to be able to serve 2 small callcenters with 10 agents each. Using 2 servers is just overkill. Therefor, is it possible to keep this 2 companies separate so only one company is visible for the manager, in reports etc

Regards

Anders Svensson
VoIP Consult
Frankfurt am Main
Germany

QueueMetrics:
This is pretty easy to do: with Queuemetrics's security system, it is pretty easy to partition a single Asterisk+QM instance into a number of "virtual callcenters", where each user can see stats only for a defined set of queues.

 

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