QueueMetrics forum

QueueMetrics => QueueMetrics installation => Topic started by: epasqualotto on October 01, 2014, 22:05:11

Title: Report issue - All calls marked as unanswered
Post by: epasqualotto on October 01, 2014, 22:05:11

Hi all, I've just setup QueueMetrics on my Ubuntu server with Asterisk and at low level all seems to works well.
From web interface I can see both the real-time report and the historical report with all calls marked as unanswered.
I've check the queue_log file and also the queuemetrics database and I can see the CONNECT row/record when the agent answer a call.

In the QueueMetrics config I've added both queues and agents.

Any suggestions for debug it?

Title: Re: Report issue - All calls marked as unanswered
Post by: mirkox on October 06, 2014, 14:42:32

Replied in support ticket