QueueMetrics forum

QueueMetrics => Running QueueMetrics => Topic started by: jbailey5280 on October 02, 2013, 16:39:55

Title: Possible to Remove Live Monitoring from User?
Post by: jbailey5280 on October 02, 2013, 16:39:55

Hello -

Is it possible to restrict a user from seeing the Live Monitoring section? My organization requested a user account be made for a client to view call stats, but they want me to restrict them from seeing Live Monitoring. Is this currently possible?

Title: Re: Possible to Remove Live Monitoring from User?
Post by: QueueMetrics on October 21, 2013, 11:09:20

Live as the AMI monitor page? Yes you can - every section can be restricted through a security key.
The key is RTLIVE - see http://queuemetrics.com/manuals/QM_UserManual-chunked/apb.html