QueueMetrics > Running QueueMetrics
Answer Detail Report not displaying Transfer Call details
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jmt:
We are running QM 13.04.2 and Asterisk 1.8.9. Prior to this upgrade of Asterisk and QM the disconnection field on the Agent Detail Report would display the transfer keys entered. I will forward a example of the correct report display to Loway Support. Since the upgrade the numbers do not display. What setting are we missing? Thanks
QueueMetrics:
Might be a bug. I believe support is handling your case now?
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