QueueMetrics > MySQL storage and Qloaderd/Uniloader
Some Queue Log Information Not Logged Into the table
MAbdullah47:
Dear Members
I implemented the queueloader on my server machines successfully, I notices that some (Queue Log Information) is not registered on the database table (log_file) based on the information on this link:
http://www.voip-info.org/tiki-index.php?page=Asterisk+log+queue_log
The majority of the log information registered on the database successfully but some of important information’s are not (never) registered like:(AGENTLOGOFF/AGENTLOGIN/AGENTCALLBACKLOGOFF) , I tried many times to switch off the telephone(X-Lite soft phone) powers and on it again and register a new user but it never registered on the database any one have feed back on how to resolve this issue.
Some information like(CONNECT(holdtime),ENTERQUEUE(url|callerid) is registered on the database and some times are not registered.
I Also notices that Qloader will stop if there were no any activity specially at night so what Is the steps that should take place to reactivate qloader?
How I keep it active even if there are no call activities on the network?
Thanks
QueueMetrics:
It really depends on your dialplan.
MAbdullah47:
Can You Explain Precisely how it depends on the DialPlan?
MAbdullah47:
Shall I do something on the Queue Or SIP user to Allow registering for login/log off event?
QueueMetrics:
You need to have AgentLogin or AgentCallbackLogin in the dialplan for agent events to be recorded - or you can record them manually if you really need to use a different setup.
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