QueueMetrics > QueueMetrics installation

Call recordings not playing in Safari browser

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WRP:
Yes, they appear to be sending correctly. Safari for Mac still can't play the files directly from the monitor link. Only after downloading the file and then opening it in Safari from the local hard drive.

What else could the issue be?

QueueMetrics:
Most likely, it is the association of mime type to the external player that is supposed to play them that is wrong. Could this be?

WRP:
Highly doubtful. We're talking about a *.wav file and the Safari browser. Have you tried to duplicate this problem on your end?

QueueMetrics:
We have no way to duplicate this behavior on a Mac.

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