QueueMetrics > Running QueueMetrics
QM 1.6 - Custom Reports - List Calls button grey
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emilec:
Hi
Before in 1.5 when you run a custom report there was a call details button at the bottom which I see has now moved on the custom report page. If I login as admin (Masterkey:Yes) I can click this button, but when I login as a user who has Class:Admin but Masterkey:No this button is grey. What is the security key I need to assign to this user to allow access to the list Call button?
QueueMetrics:
No now you should see the list of calls on a separate page (the one just after Answered Calls).
emilec:
Thanks, that solved my problem. Any thoughts as to the purpose of the list calls button and why it is greyed out?
QueueMetrics:
Yes - you do not have the access key. That is QUEUE_LST
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