Chat > Lost licences

Extending Temporary License Time

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SparkNetworks:
We have a temp license that just expired.  We're hoping to buy a license, but our company purchasing process is taking a long time.  Is there a way to get the license extended by a week?

QueueMetrics:
Yes sure - I think you already contacted our help line this morning (we're based in central Europe) and we'll be sending you a new key ASAP. If you don't receive it in a couple of hours, it's likely been lost, so please contact us again.

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