QueueMetrics > Running QueueMetrics

QM 15.02 bug fix questions

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mrothrock:
Wasn't sure where to post this, but could you go into more detail about these two bugs:

#2438 QueueMetrics permits duplicated fields.
#2378 Call monitor from realtime is not enabled.

And exactly what they did or fixed?  It is hard to decipher from just that note and i can't find any where public I can look up the ticket numbers.

Thanks,

Mike

mirkox:
Hi Mike,

the bug tracker is not accessible outside our offices, usually we give those number as a reference for those who advised about the bug.

#2438 QueueMetrics permits duplicated fields: the configuration editor (Edit agents / queues / etc) did permit to create identical elements. Now this was corrected.

#2378 Call monitor from realtime is not enabled: there was a bug with the permissions needed to live monitor calls that has been fixed.

Kind Regards
Mirko

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