QueueMetrics > Running QueueMetrics

[solved] License key wont update from demo after upgrade

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cuban_cigar:

after doing yum -y install queuemetrics it created the new folder: queuemetrics-version

1) I went to the old folder copied that key, making certain that I copied it exactly from the previous installed and purchased version.

2) Copied old key into newinstall

3) it said demo

4) sent both old and new keys th QM, they said they were both demo's, but kindly sent a copy of the key to the client as they had purchesed it.


CONCLUSION:

The install wiped out the old and paid for key, almost no question about it, and replaced with a demo. It also wiped out the company logo and all other files except for web.xml in the old folder.

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After a reinstall of a new version of QM,

and putting the old license key in web.xml,

it wont update to the paid for key.



tomcat and QM restarted,

QueueMetrics:
Do you see it displaying a key like "Demo-1.7.0" on the license page?
Then the web.xml file you should change is in the "System folder" directory as it appears on the license page.

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