QueueMetrics forum

QueueMetrics => MySQL storage and Qloaderd/Uniloader => Topic started by: pta200 on February 01, 2010, 22:41:07

Title: Realtime queue_log
Post by: pta200 on February 01, 2010, 22:41:07

Is anyone using the queue_log realtime functionality in Asterisk 1.6.1 to write directly to the Queuemetrics queue_log table? I noticed that Asterisk doesn't like the field names for time_id, call_id, and unique_row_count. I see that the table can be altered and field names modified in the QueueMetrics configuration, but I'm hesitant to do in order to not create a mess for future upgrades. Will there be any future changes to accommodate this functionality such that it eliminates the need for qloader?

thanks,
Paolo

Title: Re: Realtime queue_log
Post by: QueueMetrics on February 03, 2010, 14:31:19

We have developed a better integration that will read data from the native Asterisk tables and it's going to be released with 1.6.0 in a couple of weeks or so.

Title: Re: Realtime queue_log
Post by: pta200 on February 10, 2010, 15:32:25

Would it be possible to see a beta? We are going to put a call center into production shortly and would be interested in using this functionality given our distributed architecture for the system.

thanks,
Paolo

Title: Re: Realtime queue_log
Post by: QueueMetrics on February 11, 2010, 10:34:34

Yes absolutely - please contact us by email to arrange a beta.

Title: Re: Realtime queue_log
Post by: OGG on March 05, 2010, 13:53:21

Hi ;) 
any news regarding the announced new 1.6.0 version of queuemetrics? or may be better can be downloaded? thanks

Title: Re: Realtime queue_log
Post by: QueueMetrics on March 06, 2010, 08:57:10

It's technically finished, but we are upgrading the documentation.
Please contact Technical Support for a beta.

Title: Re: Realtime queue_log
Post by: trymes on November 03, 2010, 21:54:53

I have been banging my head against this particular wall for a while now. See my thread in the installation forum here: http://forum.queuemetrics.com/index.php?topic=1061.0

If anyone has the Realtime queue_log up and working, please let me know. If you're looking for a solution yourself, check the other thread, once I find one I will update it.

Tom