QueueMetrics > QueueMetrics installation
[RESOLVED] REMOVE license link from agent portal
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bestest:
I see absolutely no reason why agents would need to know the status of licensing or be able to know certain information about the system they use. It is enough for their birdy little minds that they answer the phone and parrot their scripts. How can you remove this link from their portal, or AT LEAST default their webpage to the "Inbound Calls" section?
bestest:
I worked it out beautifully. For anyone who's interested, send me a message. This a test to see if anyone really visits this forum, or maybe we're in post-rapture apocalypto and I'm really just all alone.
QueueMetrics:
This is not exactly something we like :(
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