QueueMetrics forum

QueueMetrics => Running QueueMetrics => Topic started by: sibertron on March 29, 2011, 23:27:16

Title: Disconnection cause
Post by: sibertron on March 29, 2011, 23:27:16

What does "Empty" stand for in the disconnection cause on the unanswered detail report?

Title: Re: Disconnection cause
Post by: QueueMetrics on March 30, 2011, 16:53:14

There was a bug up to 1.6.3 I think where the disconnection cause for lost calls in the popup would be displayed wrong. Try updating to 1.7.0.0.