QueueMetrics forum

QueueMetrics => Improving QueueMetrics => Topic started by: gb_delti on June 01, 2010, 10:51:31

Title: Show if audio recording exists in the detail view
Post by: gb_delti on June 01, 2010, 10:51:31

If the detail view of the answered calls would show if audio files exist for a given call, this would reduce the number of unnecessary clicks on the magnifying-glass icon drastically and make listening to calls more productive and easy.

Title: Re: Show if audio recording exists in the detail view
Post by: QueueMetrics on June 14, 2010, 10:07:57

This would be hard, on the other side, because it would mean 100x audio lookups, and they might be quite expensive with users that have a lot of recordings with no categorization.