QueueMetrics > Running QueueMetrics

Remove fields of a particular report

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yojarmye:
Hy,

In the report: "Details of Answered calls" could remove the fields "Handled by" and "Pos" ?.
When I say remove, I mean they do not come out in the report.

Thanks!

marcos:
Hi,

Unfortunately not. Is not possible to dinamically modify a report table. They are the smaller object you can use to generate custom reports.
You can, if you need it, generate a page result through a set of XML-RPC calls then present it in your preferred way hiding the information you don't need. This requires you to spend some time with any sort of programming language like, for example, PHP.

You can have more details on XML-RPC calls here: http://queuemetrics.com/manuals/QM_XML-RPC_manual-chunked

Thank you and regads,
Marco Signorini.

yojarmye:
Marco, thanks for the reply.
I will try to do as I comment in the link, via xml.

On the other hand, the report "all", no way to remove it?

Thanks!

QueueMetrics:
You can freely edit the reports, so you can include/exclude blocks (but not fields within blocks).

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