QueueMetrics forum

QueueMetrics => Running QueueMetrics => Topic started by: fropa on July 15, 2019, 12:34:16

Title: Custom reports
Post by: fropa on July 15, 2019, 12:34:16
can I make custom reports or, add/remove a column from a report?
Title: Re: Custom reports
Post by: Itgigi (Loway) on July 15, 2019, 14:29:13
Hello Fropa,

QueueMetrics has quite an extensive reporting system, with many details.

You can create your own custom reports, I will send you a couple of link to some guides that I believe might be useful to you.

It will take a bit of time to get comfortable with all features but I believe that once you learned the basics you will find what you were looking for.

How to create a custom report:
https://www.queuemetrics.com/blog/2018/09/20/howtodo-report/

A list of all the datablocks and what they do:
http://manuals.loway.ch/QM_UserManual-chunked/ch06.html

You can create scheduled jobs that will send you the reports once a month, so you don't have to run them manually each time:
https://www.queuemetrics.com/blog/2017/12/05/enabling-scheduled-jobs-on-QueueMetrics-Live/?lid=N057

To remove a report it's enough to select it from the "Configure QueueMetrics Reports" page and click the "Delete Selected" button

Best Regards,
Iacob
Title: Re: Custom reports
Post by: fropa on July 16, 2019, 11:52:15
Hello Fropa,

QueueMetrics has quite an extensive reporting system, with many details.

You can create your own custom reports, I will send you a couple of link to some guides that I believe might be useful to you.

It will take a bit of time to get comfortable with all features but I believe that once you learned the basics you will find what you were looking for.

How to create a custom report:
https://www.queuemetrics.com/blog/2018/09/20/howtodo-report/

A list of all the datablocks and what they do:
http://manuals.loway.ch/QM_UserManual-chunked/ch06.html

You can create scheduled jobs that will send you the reports once a month, so you don't have to run them manually each time:
https://www.queuemetrics.com/blog/2017/12/05/enabling-scheduled-jobs-on-QueueMetrics-Live/?lid=N057

To remove a report it's enough to select it from the "Configure QueueMetrics Reports" page and click the "Delete Selected" button

Best Regards,
Iacob

thank you, if you can help, how can I add a custom column to datablock?
Title: Re: Custom reports
Post by: Itgigi (Loway) on August 27, 2019, 08:50:57
Hello Fropa,

There are some datablocks that allow parameters (the ones with a parameter specified in the documentation).

Usually editing the datablocks requires a customization, since the code itself will have to be changed.

Best Regards,
Iacob