QueueMetrics forum

QueueMetrics => Scripting QueueMetrics => Topic started by: thermal_donkey on February 02, 2014, 17:42:37

Title: Headers for Call Distribution Sales Per Day report
Post by: thermal_donkey on February 02, 2014, 17:42:37

I'm probably just missing something obvious here. Can anyone explain the headers for the 6.7.4. DD04 - Sales per day analysis to me?

• Day
• Conv.
• QConv.
• Sales
• [empty but has a percent sign]
• [bar graph]
• QCont.
• Contacts
• [empty but has a percent sign]
• [bar graph]

I'd just like to make sure I know what all those abbreviations stand for. The documentation doesn't go into any detail on them.