QueueMetrics > QueueMetrics installation
AsteriskNow
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BuffPuff:
Hello all,
I have a request to build an ACD for a 24 station call-center, and QueueMetrics seems an interesting option.
Our plan is to use AsteriskNow as the PBX and a server next to it running debian for the ACD and other assisting applications.
Is there a way to install your software on a separate server and have it poll the AsteriskNow server over the LAN?
QueueMetrics:
Yes sure - with the qloaderd (a small perl script) running on the Asterisk server and sending queue_log data to the main reporting server. You can even use that to build a clustered ACD system.
See http://forum.queuemetrics.com/index.php?board=4.0
alien:
Asterisk now is too limited as linux distribution ... the conary update module always crash!!!
Stay with trixbox. ;)
QueueMetrics:
I wonder why Digium did not choose one of the "big", proven distros as a basis for AsteriskNow - using a Debian or RedHat derived system like everybody else seems to be doing.
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