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IVR: The Call Center Warm-Up Band

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Mausabot:
Tips and tricks for a successful IVR management.

Discover the secrets for an effective callcenter IVR management and activity tracking in this new article by Allison Smith (@voicegal) for the QueueMetrics monitoring suite technical blog.

Read it now:

https://www.queuemetrics.com/blog/2018/11/08/IVR-callcenter-warmup/?lid=U102

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