QueueMetrics > Realtime Live
Live Monitoring - Waiting/Duration Times
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gavinlew:
Hi,
I am migrating away from a Trixbox solution to my own custom installation using Asterisk/FreePBX 2.5.0/Queuemetrics 1.4.7.1 (Licensed)
Everything is up and running apart from , during Live Monitoring, the Waiting/Duration Times for a call do not appear to get updated , the fields are always blank.
QueueMetrics:
Can you send a screenshot? I think that value comes straight from the APi answer.
QueueMetrics:
You likely have in your configuration.properties:
--- Code: ---liveclock.enable=false
--- End code ---
try to set it to:
--- Code: ---liveclock.enable=true
--- End code ---
Otherwise values that depend on live timing are not shown.
gavinlew:
Fantastic. Many Thanks, problem resolved , all up and running on the new platform.
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