Outbound and QueueMetrics

Topics

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[1] Does Realtime Monitoring work for outboung queues ?

[2] queueDial.agi not working

[3] monitoring transfer in QM

[4] Quemeterics not recognising remote caller hangup

[5] Using Hot Desking and Outbound Agent ID

[6] Queuemetrics not recognising Caller (A Party) hangup on outbound call.

[7] Logging Out Going Calls without having to hit any code?

[8] Outbound queues agents name problem

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