QueueMetrics > General Asterisk configuration

"Agent is currently logged off" when local channel doesn't match agent's login

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silentaccord:
I was able to work around this by modifying qloader.pl to rewrite local channels. For example, instead of putting "Local/555@from-queue/n" in the queue_log table, it now logs "Loc/555". Changing "Local" to "Loc" (or to anything else, it seems) fixes all the the issues I was seeing with live and realtime pages and reports. Dropping "@from-queue/n" allows QueueMetrics to remember the current extension auto-populate it when the agent clicks Remove Member, Pause, or Unpause.

Thanks

QueueMetrics:
This is weird, as such extensions should be rewritten automatically.

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