QueueMetrics > Running QueueMetrics
PAUSE AND UNPAUSE
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jucha:
Today i made the update from 1.5.5 to 1.6.0.1.
There is a problem with PAUSE to DISCONNECT, because the user goto DISCONNECT directly. So asterisk -rx "queue show 508" show agent on PAUSE state, when QM agent show disconnected.
This is a Bug?
QueueMetrics:
Hard to tell.... if the agent is disconnected, it does not matter if he is paused or not.
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