QueueMetrics forum
QueueMetrics => QueueMetrics installation => Topic started by: jucha on July 15, 2008, 19:49:22
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It´s not works
What is the best way to setup it.
agents.conf
[general]
persistentagents=yes
[agents]
ackcall=no
agent => 3000,,Alice
agent => 3001,,Bob
extensions_custom.conf
; addqueuemember - 422
exten => _422XXXX,1,Answer
exten => _422XXXX,2,AddQueueMember(200,Local/${EXTEN:3})
exten => _422XXXX,3,Hangup
; removequeuemember - 423
exten => _423XXXX,1,Answer
exten => _423XXXX,2,RemoveQueueMember(200,Local/${EXTEN:3})
exten => _423XXXX,3,Hangup
; agent pause
exten => _416XXXX,1,PauseQueueMember(|Agent/${EXTEN:3})
exten => _416XXXX,n,Hangup()
; agent unpause
exten => _417XXXX,1,UnpauseQueueMember(|Agent/${EXTEN:3})
exten => _417XXXX,n,Hangup()
The queue 200 has not static.
The XXXX is a extension, but for pause is Agent. ???
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I found a solution.
User Dial 422 + Extension + Queue
I will see if quemetrics real time works!!!!
; addqueuemember - 422
exten => _422XXXXXXX,1,Answer
exten => _422XXXXXXX,2,AddQueueMember(${EXTEN:7},Local/${EXTEN:3:4}@from-internal)
exten => _422XXXXXXX,3,Hangup
; removequeuemember - 423
exten => _423XXXXXXX,1,Answer
exten => _423XXXXXXX,2,RemoveQueueMember(${EXTEN:7},Local/${EXTEN:3:4}@from-internal)
exten => _423XXXXXXX,3,Hangup
; agent pause
exten => _416XXXX,1,PauseQueueMember(|Local/${EXTEN:3}@from-internal)
exten => _416XXXX,n,Hangup()
; agent unpause
exten => _417XXXX,1,UnpauseQueueMember(|Local/${EXTEN:3}@from-internal)
exten => _417XXXX,n,Hangup()
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Looks good :)