QueueMetrics forum

QueueMetrics => Running QueueMetrics => Topic started by: theeu on August 07, 2017, 11:42:57

Title: Wallboard Answeard% with join Multi Stint calls
Post by: theeu on August 07, 2017, 11:42:57

Greetings

I noticed that wallboard answered calls has multi-stins set to NO, and there is a huge difference if you have multiple queues.

Where can i set the wallboard to have join multi stint calls ?

Title: Re: Wallboard Answeard% with join Multi Stint calls
Post by: mirkox on August 07, 2017, 14:46:49

Hi theeu,

that's a known bug, we will fix it with the next release of QueueMetrics

Kind Regards
Mirko