QueueMetrics > Running QueueMetrics

inbound calls waiting too long to be answered

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fredsi:
so you said the configuration is correct? but i just hear a beep then silence, what could be wrong?

    -- Executing [11@queuemetrics:6] ChanSpy("Local/4002@from-internal-bd49,1", "SIP/4071@from-internal") in new stack
    -- <Local/4002@from-internal-bd49,1> Playing 'beep' (language 'en')

Thanks.

QueueMetrics:
This is wrong:


--- Code: ---ChanSpy(SIP/${QM_AGENT_CODE:6}@from-internal)
--- End code ---

It should be:


--- Code: ---ChanSpy(SIP/${QM_AGENT_CODE:6})
--- End code ---

fredsi:
thanks, it works.

QueueMetrics:
 ;D

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