QueueMetrics > Running QueueMetrics

Custom Call Reporting

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gopsu:
I'm trying to run a custom call report for a time period of Jan1-31 but only for Mon-Fri with a timeframe of 17:00-23:00.  I enter the adequate information to the custom reporting area, but the report continually show the entire time period of Jan 1-31 that include the whole 24 hours time period and the 7 days/week.
Any suggestions?

QueueMetrics:
You should use the control under Custrom Reports.

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