QueueMetrics > QueueMetrics installation

User loged in, but it can not log on to the queue as an Ageent

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witekprytek:
Hi
I have made fresh queuemetrics installation  using yum on Elastix 1.5 distro (Asterisk 1.4.21).
I have access to the queuemetrics webpage. I can create users and Agents.

I can see newly created agents in queuemetrics. After login as a User/Agent and pushing "login" buttons -login windows appears as should be - I put in extension number ....and nothing happens.
In asterisk cli I do not see any Agent in the queue.

Should I add something or modify some files after "yum installation" to get it work?

I have an old installation of queuemetrics with 10 agent licence and I want to migrate to my new PBX with elastix. I can not find any other information in Installation manual about necessary changes in config files etc..
Could somebody help?

QueueMetrics:
Yes - you have to install the queuemetrics dialplan and  create a TCP connection from QM to your manager API. See e.g. http://queuemetrics.com/manuals/QM_Trixbox-chunked/ar01s02.html (I lnow it's for TrixBox but you get the idea).

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