QueueMetrics > Scripting QueueMetrics

Headers for Call Distribution Sales Per Day report

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thermal_donkey:
I'm probably just missing something obvious here. Can anyone explain the headers for the 6.7.4. DD04 - Sales per day analysis to me?

* Day
* Conv.
* QConv.
* Sales
* [empty but has a percent sign]
* [bar graph]
* QCont.
* Contacts
* [empty but has a percent sign]
* [bar graph]
I'd just like to make sure I know what all those abbreviations stand for. The documentation doesn't go into any detail on them.

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