QueueMetrics > Running QueueMetrics

Old data still showing in reports

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hwjustin:
Before going live with my QM install, I cleared the the file /var/log/asterisk/queue_log and the queue_log table in MySQL. However, when I run reports, specifically on Agent Availabilty, I see old data included 100+ hours of login time when the 'live' operation hasn't even been up that long. How can I truncate the data to show only the relevant data since going live?

QueueMetrics:
If Qm shows it, it's either in the queue_log table (if you use mysql storage) or in the local queue_log file.

hwjustin:
Upon second check, you are correct. There was a leftover line the queue_log that threw off the agent data. I removed it from the queue_log and the corresponding SQL table. All is fixed. Thanks!  :)

QueueMetrics:
 ;D

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