QueueMetrics forum

QueueMetrics => Running QueueMetrics => Topic started by: cursor on February 26, 2015, 00:53:12

Title: No audio on webrtc phone
Post by: cursor on February 26, 2015, 00:53:12

I just did a clean install of Queuemetrics 15.02.01 and everything seems to be working fine except I am getting absolutely no audio on the webrtc phone included in the Icon agent page.  The phone registers and I can answer the call or dial another extension.  There is no incoming or outgoing audio.  I tried to use the latest Firefox and Chrome with the same result.  Last time I tested webrtc (about 4 months ago) was on version 14 and it worked well.  Any recommended versions to make everything run smoothly?  I already configured firefox to let queuemetrics use the mic and not prompt for it every time.