QueueMetrics > QueueMetrics installation

Call recordings

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dewald:
I can see the WAV files growing in size in /var/spool/asterisk/monitor until the call is finished, then it is deleted and moved to /callrecordings.

How do I get to keep a copy in /callrecordings?

What I'm trying achieve is I want to keep a copy of recordings regardless if agent is logged into QM or not.

Thanks

QueueMetrics:
I don't know how much your environment is customized, but Asterisk usually leaves the file in /var/spool/asterisk/monitor . QM has nothing to do with them (but retrieving them on request).

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