QueueMetrics > Running QueueMetrics

agent login in realtime page

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coolname:
i found that even if the agent log off,she is remain in the login table in realtime page
i post a excel on netdrive for the agent 50223's record ,i can see her in realtime page after 18:00,what's wrong?
http://g.zhubajie.com/urllink.php?id=12354022aznbfo7g3sihmwvf

QueueMetrics:
Which kind of license are you using?

coolname:
100[S:1]

QueueMetrics:
Who is the end-user company? You're located in China, right?

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