Running QueueMetrics

Topics

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[1] Hide disabled buttons on Individual agents page

[2] All queuemetrics reports in one Excel or CSV file

[3] Bug in editing Items?

[4] Error when on realtime monitoring page and pressing XML output

[5] Cannot select a user from a class as a supervisor

[6] How to graph call length

[7] Payroll Report for Individual Employees

[8] How can we see parked calls

[9] Is it possible to see Extension being called as it's ringed?

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