QueueMetrics > Running QueueMetrics

Call Recording

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bhenry:
I am trying to get the call recording working through queuemetrics but I am running into some problems.  I am getting this error:
Unreadable or missing file: '/%20ISHELP-1228227244.60.wav'
This is the address that gives the error:
http://ipofserver:8080/queuemetrics-1.4.7/qm/qm_popup_streamAudio.do?/var/spool/asterisk/q/%20ISHELP-1228227244.60.wav
I have enabled the key CALLMONITOR for my user.
I have set default.monitored_calls=/var/spool/asterisk/q/
My Asterisk setup is set to
exten => 200,2,Set(MONITOR_FILENAME=/var/spool/asterisk/q/ ISHELP-${UNIQUEID})
and monitor-format = wav in the queue.
The recorded file exists and is playable but I have not gotten it to play through queuemetrics.
Is there anything else I need to enable?  To me the address looks a little fishy and I will start there. 

QueueMetrics:
You have a space in front of the file name - that's why it gets the error.  8)
Try creating file names without spaces.

This is technically a low-priority bug in QM, so I'll add it to the bug list anyway as bug #564.

bhenry:
Silly me.  Thanks!

QueueMetrics:
Don't worry  ;)

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