QueueMetrics > Running QueueMetrics

Agents aren't shown any longer on Real Time Reports

<< < (4/5) > >>

QueueMetrics:
This line here:


--- Code: ----- Executing [20@queuemetrics:3] AgentCallbackLogin("Local/20@queuemetrics-fd56,2", "7889||888@from-internal") in new stack

--- End code ---

requires you to have an Agent/7889 defined in agents.conf with no password.

witekprytek:
Yes,
As I said before, If agent is defined in agent.conf (without password) I have something like that on the output:
Executing [20@queuemetrics:3] AgentCallbackLogin("Local/20@queuemetrics-5fb4,2", "Executing [20@queuemetrics:3] AgentCallbackLogin("Local/20@queuemetrics-5fb4,2", "7889||888@from-internal") in new stack
    -- <Local/20@queuemetrics-5fb4,2> Playing 'invalid' (language 'en')

QueueMetrics:
How is your agents.conf ?

witekprytek:
my agents.conf file looks like this:
[general]
persistentagents=yes
multiplelogin=yes

[agents]
maxlogintries=5
;autologoff=15
;autologoffunavail=yes
;
goodbye => goodbye_file
;recordagentcalls=yes
;recordformat=gsm
;urlprefix=http://localhost/calls/
; The optional directory to save the conversations in. The default is
/var/spool/asterisk/monitor
savecallsin=/var/calls
agent => 11,2233,Zenek testowy
agent => 206,,AQ
agent => 7889,,QM1

QueueMetrics:
If you have this:


--- Code: ----- Executing [20@queuemetrics:3] AgentCallbackLogin("Local/20@queuemetrics-fd56,2", "7889||888@from-internal") in new stack
--- End code ---

And it says Invalid, it means that 888@from-internal is not a valid extension.

Navigation

[0] Message Index

[#] Next page

[*] Previous page