QueueMetrics > QueueMetrics installation

Error in Transaction handler

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michaels:
Hello!

I did a search of this particular error, and I didn't come across any relevant answers, so here I am.

I currently am running Queuemetrics with a temporary licence to see if it will be a solution that we are looking for.  However I am getting a regular error upon session timeout:

A problem occurred in QueueMetrics.
The following error occured in the Transaction handler:
"The verb 'qm_realtime2' requires a key that the current user does not hold"

If need be I can find a way to attach a screen shot of the error.


Currently we are just experimenting with the demoadmin version to look at the functionality, and we get this upon every session timeout, whether the user is demoadmin or just demo.  We did another separate clean install of QM on another machine, and can replicate this error. Can anyone clarify?

We are running QM on an OpenSuSe 12.1.  We have not integrated it with Vicidial at this time.
 



Thanks again for your help in advance.



Michael
Tech. Innovations.

QueueMetrics:
This is OK for a session timeout .as when the session is no longer present the "user" has no keys.

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