QueueMetrics forum

QueueMetrics => Running QueueMetrics => Topic started by: telefonia on January 06, 2014, 15:10:40

Title: Queuemetrics doesn't record the reports.
Post by: telefonia on January 06, 2014, 15:10:40

Hi,

Since i had energy fault my queue metrics doesn’t show any agent status, cdr, and reports. But i’ve notice that mysql is connecting and database is correct.
Anyone could make a suggestion to fix up those problems ?

Regards,
Marcos

Title: Re: Queuemetrics doesn't record the reports.
Post by: QueueMetrics on January 07, 2014, 16:50:35

Do you see any calls? most likely you are using the MySQL storage model (look on the License page) and the qloaderd is down OR MySQL maked the queue_log table as crashed so it does not allow inserting new data until you repair it.

Title: Re: Queuemetrics doesn't record the reports.
Post by: telefonia on January 08, 2014, 15:13:21

thanks!

After restart the qloaderd service it's work correctly again!!

Title: Re: Queuemetrics doesn't record the reports.
Post by: QueueMetrics on January 14, 2014, 10:17:00

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