QueueMetrics forum

QueueMetrics => Improving QueueMetrics => Topic started by: chesstrian on May 22, 2013, 17:48:57

Title: Get many call records.
Post by: chesstrian on May 22, 2013, 17:48:57

It would be great if it's possible to get all call records from an agent or selected agents in a date range. Others filters would be great :)

Title: Re: Get many call records.
Post by: QueueMetrics on May 27, 2013, 09:42:03

You mean, accessing directly the list of calls after searching?

Title: Re: Get many call records.
Post by: chesstrian on June 05, 2013, 17:12:55

I mean to the audio files.

Title: Re: Get many call records.
Post by: QueueMetrics on June 11, 2013, 12:50:03

You could use the export call functions for this. You'd get a bunch of audio files in a folder.