QueueMetrics forum

QueueMetrics => Running QueueMetrics => Topic started by: sibertron on June 05, 2009, 14:34:48

Title: Salesforce + Queue metrics
Post by: sibertron on June 05, 2009, 14:34:48

Is it possible?

Title: Re: Salesforce + Queue metrics
Post by: QueueMetrics on June 06, 2009, 08:17:21

As long as SF is launched form an HTTP URL, it should be trivial.

Title: Re: Salesforce + Queue metrics
Post by: sibertron on June 19, 2009, 15:41:18

sales force can be accessed via https://ssl.salesforce.com/ and needs a username and password for access. From what I understand we can combine the two as SF is on http  - can you guide me on how this can be done?

Title: Re: Salesforce + Queue metrics
Post by: QueueMetrics on June 22, 2009, 12:19:30

I have really never tried a salesforce integration. Do they offer an tutorial of how to interface a screen pop system to SF?